Privacy Policy

Privacy Policy

Last updated: March 16, 2026

AuroFeather ("we," "us," or "our") values your privacy. This policy explains how we collect and use your personal information when you use our website and services.

1. Information We Collect

We collect information to provide you with a better shopping experience, including:

  • Contact Details: Name, email, phone number, and shipping/billing addresses.
  • Transaction History: Items you’ve viewed, added to your cart, or purchased.
  • Communications: Any info you share when contacting customer support.
  • Usage Data: How you navigate our site and interact with our services.

Note on Payments: We do not store credit or debit card details. All payments are processed securely through our third-party gateway provider, IDFC First Bank.

2. How We Use Your Information

We use your data to:

  • Fulfill orders, process returns, and manage your account.
  • Improve our services and personalize your shopping experience.
  • Send marketing updates (which you can opt out of at any time).
  • Detect and prevent fraud to keep your transactions secure.
  • Comply with legal obligations.

3. Sharing Your Information

We only share your data with trusted partners to help run our business, such as:

  • Service Providers: For shipping, delivery, and payment processing.
  • Legal Requirements: If required by law or to protect our rights.
  • Business Transfers: In the event of a merger or sale.

4. Security & Data Retention

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure. We retain your data only as long as necessary to provide our services and meet legal requirements.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request Deletion of your information.
  • Correct inaccurate details.
  • Opt-out of marketing communications.

6. International Transactions

Please note that AuroFeather does not currently support or accept international transactions.

7. Contact Us

For any questions regarding this policy or to exercise your privacy rights, please contact us:

  • Email: info@aurofeather.com